It's Mardi Gras--Let The Good Times (And the Money) Roll

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Today you're probably thinking about King Cakes, Hurricanes and beignets, but we at bizologie are thinking about the business side of Mardi Gras. Ok, maybe we're thinking a little bit about King Cake. In a report commissioned by the Carnival Krewe Civic Fund and conducted by Tulane University, the 12 day festival has a significant economic impact on the city of New Orleans. Here's how the numbers break down:

The city's return on investment, including brand value (money spent outside the Mardi Gras season), is $4.48 for every dollar spent. Additionally, Mardi Gras represents over 1% of the city's GDP--that's 1% in just 12 days!

SMBs Double Use of Twitter

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eMarketer reports that small and medium-sized businesses doubled their Twitter usage from 2009 to 2010. According the the “Local Commerce Monitor-Wave 14” study from BIA/Kelsey and ConStat, last year 1 in 5 SMBs used Twitter for local marketing.  SMBs' overall use of social media is growing. "Twitter was still behind many other social media tactics, with nearly half (48%) of respondents using Facebook for marketing and a quarter using some other social network."  35% of the SMBs surveyed had increased their use of links and ads on social media sites over the past year, and "46% planned further increases in the next 12 months." 25% of SMBs increased their use of customer ratings and reviews in 2010 and 39% expected to increase usage of reviews before the end of 2011. Not surprisingly, younger businesses (those under 7 years) were more likely to use social media for marketing. SMBs increased use of social media tools

For more on corporate uses of social media, stay tuned to bizologie. Later this week Laura will cover The Global Social Media Check-up 2011 report from Burson-Marsteller.

Make Your City Smarter With IBM's City Forward

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IBM's City Forward just launched and it's a wonderful free resource for aggregating data about cities all over the world. Using data from publicly available resources (e.g. U.S. Census Bureau, Australia Bureau of Statistics, EuroStat, UK National Statistics, etc.), City Forward allows users to "gain insight into urban issues such as transportation, energy, health, education and the environment." Using the data provided, users create "explorations" showing patterns and correlations within that data. Starting from their explorations tab, users enter the city or cities they want to explore combined with subjects of interest like transportation or health and then choose how they'd like to see the data presented. There are several explorations already created and even a community page to discuss explorations or provide troubleshooting. Check out the video below to see City Forward in action.

Casual Friday: bizologie’s Favorite Travel Apps

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It's Friday and we're dreaming of a weekend getaway and planning our summer vacation. Whether you're taking a road trip close to home, summering in the Hamptons or grabbing your passport for a European getaway,  your smartphone can be your best travel accessory. From translating foreign languages and calculating currency exchanges to alerting you to speed traps and picking a subway route, travel apps  provide tools for just about anything you need.  Here are a few  we think are pretty great:

  • Word Lens--Translates signs from Spanish to English (and vice versa). Simply open the app and hold it up to the sign you want to translate. Check out the video below to see Word Lens in action. Available for iPhone only; Android is in the works.
  • Free WiFi Finder--True to its name, this app helps you find WiFi locations all over the world indexing both free and paid hotspots. The best thing is that you can download the directory to use offline. Perfect for locating WiFi in international locations when you don't want to use that expensive international data plan. Available for iPhone & Android.
  • Hear Planet--Audio guides of tourist destinations all over the world. Includes geolocation so you can hear about what's nearby. Requires a data connection so probably not a good choice for international travel. Available for iPhone & Android.
  • HopStop--Public transportation and walking directions for several big cities with more on the way. I've been using this one for years when I travel to NYC for instant subway directions. Available for iPhone & Android.
  • Frommer's Travel Tools--This is a nice little one-stop-shop app which includes a currency converter, a time translator, a packing list and a few other handy tools. Available for  iPhone only.
  • Siri--One of my all time favorite apps, Siri is like having your own personal assistant. Simply tell it what you're looking for (a taxi, some ice cream, a movie) and Siri does it for you. I've used this for calling a taxi in an unfamiliar city before. Siri knows your location, contacts the cab company and texts you the name of the driver. Before you know it, your cab has arrived and all you did was utter the word "taxi". Brilliant. Available for iPhone only.
  • Simply Postcards--We've covered this one before, but it's worth repeating. Send any image as an actual postcard right from your phone. Snap your picture, enter a friend's address and let Simply Postcards do the mailing. Love it! Available for iPhone & Android.
  • trapster--Alerts you to speed traps in your area. Use it for your daily commute or a cross country road trip. Available for iPhone & Android
  • TripIt--Organizes all of your flight numbers and hotel reservations. I like that TripIt allows you to forward confirmation emails from airlines, etc. and then imports them easily into an itinerary. Available for iPhone & Android.
  • GateGuru--Helps you locate airport restaurants, shops and other amenities not only by proximity but by reviews as well. Available for iPhone only.
  • xe--Free mobile currency calculator. You can store the latest updated rates for offline use. Available for iPhone & Android.
  • Google Translate--"Allowing users to speak to translate in 15 languages and to translate words and phrases into more than 50 languages. You can also listen to your translations spoken aloud in 23 different languages." Available for iPhone & Android.
  • Trip Case--Organize your hotel, flight and car rentals all in one place. TripCase will also alert you to flight or gate changes and offer alternative flight choices if your flight is canceled or changed.
  • Help Call--With 126 countries supported, Help Call gives you up-to-date international Police, Fire Department and Ambulance phone numbers. Available for iPhone only.
  • FlightBoard--Arrivals and departures in real time. FlightBoard's design was "based on the flight board at Charles de Gaulle Airport to give the app a beautiful, old school look." Available for iPhone & Android.

Happy Trails!

What's Cooking in the Restaurant Business?

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With over $604 billion in sales annually, the restaurant industry has a big impact on our nation's economy. The National Restaurant Association's website is a great place to start when researching restaurant statistics and trends and they make it easy for us with a link to their research right at the top.  Here you'll find national, as well as state, restaurant facts. Here are just a few of the facts freely available:

  • There are 960,000 restaurants in the U.S.
  • 12.8 million people are employed in the restaurant industry making it one of the largest private-sector employers
  • 80 percent of restaurant owners started their industry careers at entry-level positions
  • In 2010, Hawaii’s restaurants are projected to register $3.1 billion in sales.
  • 47 percent of adults say they would patronize food trucks
  • 69 percent of adults say they are more likely to visit a restaurant that offers food grown or raised in an organic or environmentally-friendly way
  • In 2008, there were 38,596 eating and drinking places in New York
  • $2,619 Average household expenditure for food away from home in 2009
  • Restaurants employ 165,200 people in Oregon
  • The overall economic impact of the restaurant industry is expected to exceed $1.7 trillion in 2011

The state reports even break down restaurants by Congressional District. For example, I can see in the Texas report that Lloyd Doggett's district has 1032 restaurants and 22,932 restaurant employees.

You can also find interesting restaurant trends. Each year, the National Restaurant Association conducts a Chef's Survey. Here you can find restaurant trends by category.  In 2011, the biggest overall trend in restaurants is "locally sourced meats and seafood".  The top trend in desserts is "Artisan/house-made ice cream" while the hottest thing in breakfast is" Ethnic-inspired breakfast items (e.g. Asian-flavored syrups, chorizo scrambled eggs, coconut milk pancakes)".

Who's in that zipcode?

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Free psychographic data down to the zip code level? It must be  your lucky day. ESRI is a leader in GIS software helping people map and visualize data. They offer a wide range of products. With a zip code search ESRI provides the usual demographics (population by age and gender, household income, unemployment rate) and then to tease you and give you a taste of what they can offer, you get the top 3 neighborhood tapestry segmentations - for free! How does the 78704 zip code shake out? Well, it's made up of the Inner City Tenants, Young and Restless, and Metropolitans. The Metropolitans' medial age is 37.6, they own or lease a station wagon, listen to NPR, and have educational loans.

esri 78704 demographics

Finding an Email Address for a CEO

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If you do business research for a living (which might explain why you landed here), chances are you’ve been tasked at least a time or two with waving your magic research wand to produce an executive’s email address out of thin air. Assuming you have, you’ve probably found that it isn’t quite as easy as just heading to the company website and plucking the address from there. Not only that, but the difficulty factor almost always seems to increase exponentially with the level of power or prestige held by the executive in question. Still, it’s not impossible. Far from it. In fact, here are few tips that may help you in your sleuthing: 1.       If it’s a smaller company, do a WhoIs search on the company at GoDaddy or another domain registration service. A lot of times, there will be a contact person listed along with an email for them and often that person is the CEO, president, owner or what have you.

2.       If it’s a big company, head to Google, Bing or the search engine of your choice (are there any others anymore?) for some background/personal information on that particular executive. Since these kinds of folks tend to have big bucks, their kids tend to go to private schools and they, in turn, often wind up on their boards, committees or what have you. Sometimes, following those leads can lead to to email addresses, as can seeking out information on country clubs or other private organizations they may belong to. In the past, I’ve found CEO addresses on everything from websites for soccer teams that executives coached their kids on to organizing committee contact lists for Fall festivals, Winter carnivals, etc. Your creativity will definitely come in handy here.

3.       During your background information search, also try to see what boards these people serve on, be they corporate or non-profit (these tend to have a higher email address hit rate), as sometimes you can stumble on a document (add filetype:pdf to your Google search and see what you find) or a website that includes board members’ email addresses or other clues as to their contact information.

4.       Rich people also often have their own foundations, which you can search for at places like Guidestar.org or Fdncenter.org. Here, you can search foundation profiles for contact information or examine the Form 990s these organizations have filed for additional clues that may well lead you to an email address.

5.       Finally, don’t rule out going straight to the company’s website and digging around there. You might well be surprised by what you’ll find, especially if you dig through enough press releases.

Good luck!

Birthday Card Business

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Happy Birthday to bizologie co-founder Laura Young! For the special day I thought I would cover the business of birthday cards. According to the Greeting Card Association, American’s spend $7.5 billion on greeting cards each year. Nine out of 10 U.S. households buy cards, with the average household purchasing 30 cards a year. Overall we purchase 7 billion cards. Sales are evenly split between seasonal and everyday cards. The most popular seasonal cards are Christmas and holiday cards, which account for more than 60% of all seasonal card sales, followed by Valentine’s Day, Mother’s Day, Father’s Day and Graduation cards. Everyday card top sellers are wedding/anniversary, get well/sympathy, and friendship/encouragement cards,  but of course the most popular everyday cards are birthday cards which account for more than half of all the everyday card sales.

Casual Friday: Shoe Shopping

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Want to do a little shoe shopping online? Of course there is Zappos and for discount shoes you can check out 6pm.com, but if you are looking for something a little different check out these 2 sites: ShoeDazzle is just the ticket if you are looking to spice up your shoe collection. This is a shoe of the month club and shoes are $40. You answer a short survey with questions about your style, age, who's celebrity closet you'd like to raid, etc. and then a day later ShoeDazzle sends you a personal showroom. The shoes are targeted to your style and picked just for you by celebrity stylists. Kim Kardashian is the co-founder and listed as the Chief Fashion Stylist. I somehow doubt she's in the backroom picking shoes, but there is a long list of stylists. My style was "classic modern" but the first showroom didn't have much I liked, so I had the option of answering a few more questions and getting a new showroom. When you place your first order you become a member. You have the option to opt out each month but you only have  short window of time. Shipping and returns/exchanges are free though. The shoes are inexpensive, fun styles, more appropriate for a night on the town than the office, but it's just the site to get you out of a shoe rut in time for spring. Oh, and did I mention they have handbags and jewelry too?

If your budget is no problem and you are feeling super creative, design your own pair of shoes at Milk & Honey Shoes. The peep toe pumps I designed (see below) were $290 and the flats were $245. Definitely not cheap, but this site would be great for a wedding or special event. Or just have fun and let your inner shoe designer out!

And The Oscar Goes To...The Business of The Academy Awards

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The countdown to Oscar is on! Will it be The Social Network or The King's Speech? Natalie Portman or Annette Bening? Colin Firth or Jeff Bridges? Well, we can't help you with those questions, but we can offer a little insight on the business side of the Oscars. According to Kantar Media, over that last decade advertisers have spent over $720 million dollars during the Oscar broadcast. This year a 30 second spot will run about $1.7 million. Over the past five years, more than half of the ad revenue has come from only five companies: Coca-Cola, JC Penney, General Motors, American Express and MasterCard International. However, the recession has opened up the way for a few first-time advertisers who were responsible for about 48% of 2010's Oscar advertising. Hate commercials? Good news; the Academy Awards have limited commercial time: just 8-10 minutes per hour. The Super Bowl has about 13-14 minutes per hour while a normal broadcast television show has 14-16 minutes.

If you're looking for more research on the business of movies, the Motion Picture Association of America has a great Policy & Research section on their website. They provide industry reports showing the economic impact of the movie and television production industry as well as state by state statistics. The state statistics are great and show not only economic impact but also the number of movies and television shows filmed in each state as well as each state's production incentives.  Fun facts from the site include:

  • To qualify for incentives in Texas 70 percent of the production crew, actors and extras must be Texas residents
  • The motion picture and television industry is responsible for 8,200 direct jobs and $268.6 million in wages in Oregon.
  • In 2008, 26 movies were filmed in Florida
  • To be eligible for incentives in Colorado, productions must spend at least 75 percent of expenditures in Colorado and 75 percent of the actors and crew must be Colorado residents.
  • Over two-thirds of the population (68%) – or 222.7 million people – went to the movies at least once in 2010.

Our Mobile Payment Future

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eMarketer reports that the world wide transaction value of mobile payments will be close to $1 trillion in 2014. That's 6x the current value of $162 billion. This forecast from Yankee Group includes transactions from mobile banking, international and domestic remittances, contactless cards, mobile coupons, and near field communications (swiping your smartphone near a payment terminal). IT World reports that IE Market Research predicts the value will be even higher at $1.1 trillion and they believe that 1/3 of that forecasted value will be made up of the NFC transactions. The GSM Association has over 750 carriers around the world and they are working on standardized mobile payment systems to make these forecasts a reality.

The idea of mobile payments hasn't caught on in the US just yet. Less than 10% of the those of us in the US have paid with our phones and only 29% of US and European respondents "welcome the day" when they can make payments using their phones, but IE Market Research shows that mobile payments are common in many other countries. For example, in Taiwan 32 % of users have made purchases via their phones. With Verizon, AT&T, and T-Mobile all hoping to roll out NFC services next year, mobile payments could become the norm in the US shortly.

Mobile Payment Attitudes

Chomp: The Search Engine for Apps

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You know "there's an app for that". But how do you find it? Chomp is a new search engine just for apps. Instead of searching by app names you can search by app categories. If you're looking for games you can be really specific like "puzzle games" or "kids' games". Results are then displayed along with review ratings and one click takes you straight to the iTunes store. They've also got a great page full of "trending iPhone app topics". If you're looking for app stats, Chomp also produces "Chomp Charts" of usage trends, seasonal queries, app monetization and the "Chomp 55" which are the most downloaded and highest rated apps. "Chomp Charts" are in a nice slide show presentation that are free to download.

Of course, Chomp has its own app so you can search right from your phone.

Google just got more Delicious

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With the news that Yahoo is going to sunset Delicious, it was just a matter of time before Google jumped in to save the day. Google's own Bookmark feature, launched back in 2005, never got the traction that Delicious did. Now is their chance to change all that. Google is offering a Delicious import feature. And of course Google makes it easy to do: Open Google Bookmark, find the Import Delicious link at the top. You'll sign into your Delicious account, and import the bookmarks. The Google Bookmarks are private, but there is a List feature you can use to make your bookmarks public. You create a list and make that public, then you can move your bookmarks over to the public list. Voila, bookmarks saved and crisis averted! Google Bookmark Importer

Google Bookmarks also has an "Add to List" bookmarklet" so it's just as easy to add pages to your Google Bookmarks List as it was to Delicious.

Casual Friday: Move Over Cupcake, It’s Time for Whoopie Pie

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If you're up on your current events, then you probably know about the recent bill proposed in the Maine state legislature: LD-71 "An Act to Designate the Whoopie Pie as the State Dessert”. Finally! A political issue we can all believe in. If you're unfamiliar with the Whoopie Pie, Wikipedia defines it as  "an American baked good that may be considered either a cookie, pie, or cake. It is made of two round mound-shaped pieces of chocolate cake, or sometimes pumpkin cake, with a sweet, creamy filling or frosting sandwiched between them."

Now you could venture out to your local bakery in search of Whoopie Pies, but if you're feeling ambitious, there are plenty of great recipes out there. The classic is chocolate cake with a vanilla center and this recipe from Gourmet looks pretty darn near-perfect. Baking skills not up to par? This one uses a mix and I bet you won't get any complaints.

bizologie Favorite Apps: GroupMe

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Ever get that text that says "Let's all meet for pizza"? And then you're left wondering who is "all"? Am I the only one who responded "yes"? Will there be four people at this event or ten? Enter GroupMe. Problem solved. GroupMe offers group texting and conference calling. You simply create a group of friends or coworkers and GroupMe assigns each group a phone number. Whenever anyone in the group texts the phone number, everyone gets the message and can see all messages sent by other group members. I tried it for the first time today and it worked like a charm and was really easy. You can create as many groups as you like so it's perfect for things like family, softball teams, book clubs or your happy hour crew. They also offer a photo sharing feature inside the app so you can take a photo or choose one from your library to send to your group.

When you use the conference calling feature, whenever anyone in the group calls the group number, everyone gets a call and anyone in the group can initiate it. Missed the call? No worries. GroupMe will send you a text saying the group is on a conference call and you can join in mid-conversation. You can have up to 25 people in a group.

GroupMe is available free for iPhone and Android and the service itself is free although you'll still pay the regular texting fee from your service provider.

Going to the Dogs - Pet Ownership Statistics

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The American Pet Products Association bi-annual pet owner survey provides stats on pet ownership.  According to the 2009/2010 survey, 71.4 million homes have a pet - 62% of all U.S. households. And there is a lot of money to be made in the pet market. Pet Spending has been on the rise for more than 10 years. In 1994, we spent $17 billion on our furry loved ones and now we spend almost $48 billion per year. The average spending on a dog is $1490 and for a cat it's only slightly lower at $1045.

The 2010 trends for the pet marketing include:

  • Reducing Your Pets Carbon PAW print - more organic foods and toys
  • Going to the Dogs - non-pet companies making goods for dogs like treats and clothing
  • Pets Welcome - more hotels adopting pet friendly policies
  • Pet Products Sold Here - more retail outlets selling pet supplies
  • Hello, My Name Is... - monogrammed accessories for your pals
  • State-of-the-Art - high tech gadgets like digitized collars and touch activated toys

GuideStar - Nonprofit Information

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Looking for the goods on nonprofit organizations? GuideStar is a directory with information on the programs and finances of more than 1.8 million IRS-recognized nonprofits. The directory is free, and if you register (still free) you are entitled to more data. The databases helps users decide which organizations to donate to, which nonprofits to provide grant funding to, and who to volunteer with, plus it helps non-profits learn how to increase funding.  Researchers can evaluate charities' performance overtime and compare multiple organizations at the same time.

With your free registration you gain access to the nonprofit tax forms - Form 990s. With the 990s you can see how an organization is funding and how they are spending those dollars:

Valentine’s Day Dollars

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Your sweetie might show be showing a little more love this Valentine's day. The National Retail Federation recent survey shows that after a couple of years of declining spending on the most romantic day of the year the love is back. Total spending should be up almost 13% over last year. Spending for the holiday is expected to reach $15.7 billion! With increases in all areas including jewelry, clothing, and dining out. The average per person is a whopping $116. Not surprisingly, the survey shows men spend twice as much as women, and young couples and parents who have to buy for school spend more than those 65+.

Retailers appreciate all the love in the air. “Jewelry, candy and apparel sales should provide a nice boost for retailers during the typically slower months of January and February,” said NRF President and CEO Matthew Shay. The big winners are the discount stores that see 36% of those shopping dollars. Department stores get a 30% share. Specialty stores and online retailers follow with 19% and 18%.

Happy Valentine's Day from bizologie! xoxo

Casual Friday: Flying Chipmunks

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If you are spending some time this Friday dreaming of a warm get-away, plan that fantasy trip on Hipmunk . Hipmunk has a great way to view your flight options with a clean, easy to use interface to make searching easy. You can look by airport or by city, calendars are right on the main page and you can limit to a certain airline quickly if you are racking up the frequent flyer miles. You can even filter out the early morning flights, these folks know how I roll. The sort feature is the best though. You can sort by the usual price, stops, and duration, but the great feature is sort by Agony. The Agony sort combines all 3; price, stops, and duration, because sometimes it pays to get there in a timely fashion without 3 layovers. Hipmunk doesn't sell flights, but once you select your flight and it connects you to Orbitz where you can purchase.

Hipmunk, the rising star of startups, just announced last week that they have some new investors -  former Expedia execs Rich Barton, Erik Blachford and Simon Breakwell, along with Ignition Partners, Jim Hornthal of Triporati and Rob Glaser, founder of Real Networks joined in this round of funding and invested $4.2 million in the business. Some of these investors also have interests in Room 77 and Travelpost, so there is some speculation in the blogosphere that these guys might be creating a whole new integrated travel site.

And since I’m on a chipmunk theme, download the Crazy Chipmunks app for iPhone or Android. It is 99¢ and $1.99 respectively. There are 3 games: Crazy Maze (like Bejeweled), Crazy Party (a memory game) and Whack-A-Mole. Who doesn’t love a good game of Whack-A-Mole to while away a Friday afternoon?

2010 Digital Year in Review

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comScore released their White Paper The 2010 U.S. Digital Year in Review this week. It's available to download for free (you have to provide some basic information) and contains information on Social Networking Trends & Demographics, Top Search Terms, the Online Video Market and the Mobile Market, as well as a look ahead at 2011. Just a few of the interesting facts available:

  • Cyber Monday (Monday, November 29, 2010) surpassed $1 billion for the first time--$1.028 billion
  • 2010 was the year for group buying (though you probably didn't need an official report to you that) with Groupon jumping over 712% over 2009; LivingSocial is a close second jumping 438%
  • In 2010 9 out of 10 Internet users visited a social networking site each month with the average user spending about 4.5 hours a month on these sites
  • Facebook grew 38% and became the 4th most visited web property
  • The percentage of us who watch TV online continues to grow with Hulu leading the pack--up 17% over last year
  • About 27% of us own Smartphones

As you can see, White Papers can be a great source of information and lots of companies provide them freely available on their websites.